You´ll receive in your account a customized guide for your stay including:

• Daily routes
• Information & tips about places
• How to move around
• What you need to know
• What you should try to eat
• Events you should go to
• What you should book or do before coming

Once you find and purchase your perfect guide, you will have it available in 3 different formats:

• Directly in our website. Login with your email and password and check out the guide in any device

• Print it! If you are an old-fashioned traveller (and you don't care of the environment very much), you will be able to download and print a PDF file and take the papers with you in your travel. You won't have battery problems with this option...

• Get our mobile app. Flavoured for Android and iOS, it's our favourite option. Inside the App, download the guide to be able to use it offline. It can take up to 10 minutes to download the maps (so we recommend to use a good WIFI connection), but once you have it you will avoid any roaming cost when using it in your destination.

Yes! This won't be a problem as your customized trip is delivered through an App that works offline too. Jus install the application (available for Android and iOS), and download your guide. It can take up to 10 minutes to download the maps (so we recommend to use a good WIFI connection), but once you have it you will avoid any roaming cost when using it in your destination.

If you are up to get the most of your travel, we also offer you some Extra Services provided by our Local Heros. Here are some of them:

• Welcome meeting: Get a warm welcome from your Local Hero. He will make you feel at home, help you with your travel planning, give you some language basics or talk a little bit about history. 

• Local Hero Chat: Improvise, last minute change of plans, need help, emergencies, directions, last minute events suggestions... Trips are easier with a Local Hero available for you all the time. Whatsapp/Facebook Messenger/Mail assistance during the trip. Get fast answers from a local on the go.

• Restaurant bookings: Good bars & restaurants are always full and need to be booked in advance or your may end up eating in a tourist trap located nearby. The best places are usually crowded and tourist traps are always nearby. We can book your restaurants to make sure you sit at the best tables (according to your taste and budget).

• Airport pickup: Avoid queues of taxis and airport shuttles. Your driver will be waiting for you at the exit with your name in a sign.

• Private Tour: Private guided tour adapted to your travel planning and interests. Avoid the crowds of the normal tours, adapted to your schedule needs.
   

All of those services will be available once you have purchased the guide.